To improve the behavior please try the following SketchUp is using Intel HD Graphics 4600. This is their second response:Īs per the log you have two graphics card: the Intel HD Graphics 4600 and NVIDIA 860M. Please download and run Checkup.exe and send us the test file “SketchUpLog.sulog”, created on your desktop, for analysis. Please visit SketchUp Checkup | SketchUp Help for complete information. With SketchUp 2017, we have a new stand alone application Checkup.exe that allows you to check your computer for compatibility issues. To capture the video, you can either use Jing, Download Jing Free Trial, OR send us gifs by using the tools discussed in Creating GIFs to present in the forum ! Please send us a video showing the issue as it will help us get a better understanding of the problem. If your GPU is getting along in age, it’s very possible that the manufacturer no longer provides driver updates, in which case the best you can do is ignore the message.I had problems with the new version of Pro as well and contacted Sketchup support. Adobe recommends doing a clean installation of drivers where possible (scroll down to solution 4 on that page). Windows Update is traditionally quite conservative about the driver updates it offers automatically, so to get rid of the message, you may need to go to the manufacturer’s website to download a more recent driver. The way to get rid of the message is simple… update all of the graphics drivers, even if they’re for integrated graphics that you don’t usually use. For example, Intel HD Graphics 4600 is coming up frequently in reports. This message is also showing on computers that have integrated graphics, even if you usually use a dedicated graphics card in Lightroom. It is strongly recommended that you update to driver version. If you continue with the known issues, you may experience degraded performance with video files and instability… The current version of your Intel display driver may cause performance and stability issues. The error says “ The following known issues were identified on this device. If you’re on Windows, you may have spotted this new error message since 11.5’s release.
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